Customer Testimonials

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Google May 20, 2024

Grant is fantastic! This was easily the best new vehicle purchase experience I’ve had in 20+ years. No dealer markups, add-ons, or excessive doc fees even on a TRD Pro. Grant negotiated in good faith and was extremely professional throughout the process. I’ll be reaching out to him again when I’m ready to buy my next Toyota.

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Google May 19, 2024

David is easy to work with and professional

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Google May 19, 2024

Had a great experience! Chad & Julius were amazing salesman. Very helpful and friendly.

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Google May 19, 2024

Had a GREAT experience!!! Chad went above and beyond to help make my purchase a success! Julius is also AMAZING he really is a genuine person who makes things happen! Thank you both!! Loving this 2025 Camry!

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Google May 18, 2024

David Parker is one great salesman . He worked his tail off to get me the best deal. Couldn't have ask for better salesman. Great job David. Thank you

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Google May 18, 2024

Grant was able to find exactly what we were looking for and made the purchase really simple. He did a great job going through all of the vehicles features as well.

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Google May 17, 2024

Edna Lee and the entire team were very helpful and do a great job keeping up. Recommend for sure!!!

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Google May 16, 2024

I bought a Venza from David Parker, good guy to work with. I also appreciated Chris Shah who made the paperwork fly.

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Google May 16, 2024

Wasn't planning to buy the day went to Toyota of Merrillville but the sales staff and Duane gave me such a great experience and openness I walked away with a 4runner

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Google May 15, 2024

Had a wonderful experience buying a vehicle here, Duane is a great dude and worked with me all the way through the entire process to make it as easy and fun as possible

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Google May 14, 2024

Chad Foster, the sales manager, and finance manager Ron made my latest car-buy experience very positive and gave me confidence in my purchase! I totally love with my new Corolla. They were helpful, insightful, and friendly and I was in and out pretty quickly! Highly recommend Toyota of Merrillville for your next vehicle purchase.

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Google May 13, 2024

I had a great experience working with Mitch Mathis. He let me know when the car I wanted became available, made the purchase process super-easy and spent plenty of time showing me how to use the features of my new car. I recommend him highly.

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Google May 11, 2024

Just purchased a Capstone Tundra today Truck is beautiful Salesman Duane Price was very professional and knowledgeable Highly recommend him for any purchases at Merriville Location

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Google May 11, 2024

Edna Lee made our sales process smooth as could be! When we’ve had service questions the service manager Bryan and his team has always been so helpful. Thank you and we will be back.

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Google May 11, 2024

Very good experience we will be back. Love the truck. Duane Price is awesome!

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Google May 9, 2024

David is great. He answered every question I asked and helped me with everything

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Google May 8, 2024

Duane is a great to deal with on your new car purchase. Plus he is a great guy

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Google May 8, 2024

Great experience buying a vehicle! Mitch was awesome and did a great job through the whole process!

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Google May 7, 2024

Dwayne Price is a exceptional dealer very compassionate and helpful we will definitely be back for another vehicle we are very satisfied & happy with our newly bought car.

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Google May 4, 2024

Duane Price was very knowledgeable and didn’t pressure us at all. He worked with us for several months to find exactly what we wanted. We highly recommend him,

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Google May 4, 2024

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Google May 3, 2024

It was a pleasure working with Grant Monix. Grant made the purchase of our new vehicle very smooth and efficient from beginning to end.

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Google May 3, 2024

Grant Monix did a great job for us. Very prompt follow up, explained everything well, and listened and responded to the questions I asked. Had a great experience at this dealership from everyone.

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Google May 1, 2024

Dave was awesome and very friendly and the process was quick fast and easy. Will def be back again!

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Google Apr 30, 2024

Our experience was spectacular. Duane was helpful and informative. And very kind. Aaron worked our financing. The entire staff was attentive. Thank you Duane. Sincerely Doug and Claudia Winter

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Google Apr 30, 2024

I had a good experience today with David parker. Thank you!

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Google Apr 27, 2024

Very pleased with my experience. Duane. Price is the guy to go to

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Google Apr 26, 2024

David Parker was awesome. 2 weeks in and he secured the win. Great approach and salesmanship.

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Google Apr 24, 2024

Purchased a brand new 2024 Toyota 4Runner TRD from Toyota of Merrillville. Absolutely love my new car. There was a slight cosmetic issue that was found after the purchase that was finally resolved after 3 weeks. Originally wasn’t happy with the solution and time response to fix this problem. After my concern was escalated to Julius the GM of new car sales; I felt I was finally heard. He was very kind and worked with me to resolve the issue. They drove a rental to my place of work to swap out my vehicle because I was not able to make ...

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Facebook Apr 21, 2024

Great people, great cars, great team. ☝🏼

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Google Apr 20, 2024

I don’t usually write reviews but will this time because Edna Lee was a pleasure to work with. She helped my family acquire a new vehicle and made the whole experience smooth from the moment we were on the phone. She made sure the car was being prepared for prior to our arrival. 100% recommend driving to them whether you’re a local or coming from Illinois or anywhere!

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Google Apr 20, 2024

Duane Price was super! He did not use high pressure tactics and made our car buying experience very enjoyable 😄 I recommend every one visit and ask for him!

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Google Apr 18, 2024

David was awesome! He was informative and super helpful with all our needs. Not pushy at all. Made us feel very comfortable with the car buying process. Thank you David!

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Google Apr 18, 2024

Dave did great ! Explained everything very simply and quick!

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Google Apr 17, 2024

Ask for David Parker. Friendly, professional, and genuinely cared about helping me. I can’t recommend him enough.

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Google Apr 17, 2024

Duane, Ron and Trey along with the rest of the Toyota of Merrillville crew did an A+++ job taking care of us. We would highly recommend them to anyone!

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Google Apr 17, 2024

Duane Price was extremely helpful. He showed me all the features of my new Rav4. Highly recommend.

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Google Apr 17, 2024

Mitch is the man! From start to finish. He worked with me before i even came to the dealer, he got the numbers done, deal approved, lease approved, and held the car before we even came in because he understood getting away from work was hard. Showed up 2 days later to pick up the car , Mitch is even better in person. I will recommend this dealer to everyone. Selling lower than MSRP in Chicago/Indiana Border area is unheard of. Dont waste your time at any other dealer, stop in and ask for Mitch.

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Google Apr 14, 2024

Great service at Toyota of Merrillville! Grant Monix was very helpful and made the car buying experience super easy.

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Google Apr 14, 2024

Mariana Lopez

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Google Apr 13, 2024

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Google Apr 13, 2024

The salesman David P. assisting me made my buying experience very comfortable. Young man came in on his day off to accommodate my busy schedule.

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Google Apr 12, 2024

It had been many years since the purchase of my last truck, and I wanted to get the right used one this next time, too. Edna Lee, let me drive two Tacomas the first day I came in...no pressure! Then I came back a week later and drove two more and then drove one home. It was a stress-free experience, and my dog patiently watched from the showroom floor. She likes our new truck too!

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Google Apr 12, 2024

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Google Apr 10, 2024

Excellent car buying experience, if you don’t want to play games and are looking to get a great deal on a Toyota- ask for Mitch!

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Google Apr 5, 2024

Duane is an absolute God-send! Very patient, kind, and SMART! I enjoyed this new car buying experience more than any other!! He is the best!!!!

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Google Apr 2, 2024

I had a wonderful experience with Edna Lee at this location! I was looking for a specific model of vehicle & Edna was so helpful in providing me with the information I needed and securing it until I was able to get there as I live out of state. She was direct, welcoming, & so kind throughout the process!

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Google Apr 2, 2024

Chad provides excellent customer service

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Google Mar 31, 2024

3rd car I’ve bought here! Had a great salesman today named Duane Price! Stop in and see him today!!

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Google Mar 30, 2024

Grant and Alan at Toyota Merrillville went above and beyond, providing excellent customer service. They helped me find a Camry LXE with all the features I was looking for. Highly recommend them to anyone in search of the perfect car! Thank you both ☺️ Now I need to find that perfect booster seat for my puppy Remi that matches my interior lol. 🐾🐕

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Google Mar 29, 2024

Edna Lee was wonderful to work with. The process was easy and she answered all of my questions and concerns. Great place to buy a car!

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Google Mar 29, 2024

Had a great experience purchasing a 2024 Highlander and turning in a 2021 Highlander. From the moment my husband and I entered the dealership until we left with our new car, we were very impressed with the professionalism and efficiency of the staff. Grant Monix is a knowledgeable sales specialist. He explained the features of the car thoroughly. He also patiently answered any question we asked - such a personable person. Aaron made the financial part of the purchase painless! He was very helpful to complete the financial part of the purchase - another very personable, efficient person. Allan was the first ...

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Google Mar 28, 2024

Edna Lee was very informative, professional, and polite. First toyota I've bought and I've never been more happier with a purchase. I've stopped at the dealership a few times to ask a few questions regarding minor discrepancies and Edna Lee pointed me in the right direction everytime. Fantastic service

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Google Mar 27, 2024

Great buying experience! Duane was fantastic.

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Google Mar 27, 2024

Duane price was very helpful through my car purchase.

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Google Mar 25, 2024

We were in the market to replace a vehicle and stopped at Toyota of Merrillville to compare third row SUVs with other makes and models we considered. We were quickly greeted by John on the lot who shared a wealth of information about the various models. We were fortunate to work with Grant and Alan to seal the deal on a 2024 Toyota Highlander. They were patient with questions and Grant explained all of the bells and whistles before we drove off the lot late Saturday evening. We couldn't have asked for a smoother process with such a big decision. ...

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Google Mar 21, 2024

Very pleased to be working with Duane Price. Really great sale person. Please do go and see him

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Google Mar 20, 2024

Chad was awesome. Explained everything well. Love this dealership.

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Google Mar 19, 2024

I was looking for Land Cruisers online and I found the one I wanted at Toyota of Merrillville. I was put in touch with Edna Gonzalez to get further details about the car since I was doing a purchase from another state site unseen. She sent me photos of areas that I had questions on and she even brought up some items that didn't come through in the images so I wouldn't be caught off guard. She then transferred me to the Finance Director Ron Eckert. I already had a loan locked in with a pretty good rate ...

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Google Mar 19, 2024

Duane was awesome. Had a pleasant experience with Toyota and look forward to coming back.

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Google Mar 18, 2024

Chad at Toyota of Merrillville did a great job helping my daughter pick out her first new car! He was patient and kind, and answered all of our questions! Everything from test- driving to financing was smooth and everyone was extremely helpful in our purchasing of a 2024 RAV4!! Thank you Chad!!

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Google Mar 15, 2024

Chad was wonderful: Helpful, polite, efficient, explained everything. I’ll always ask for him first!

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Google Mar 10, 2024

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Google Mar 8, 2024

I went to Toyota of Merrillville from out of town to buy a 4Runner and luckily got connected with Mitch. Mitch made what can be a stressful process super simple. I felt that he was very fair on pricing, transparent, knowledgeable, and all around enjoyable to work with. If you're looking for exceptional customer service, I highly recommend going to see Mitch for a reliable car buying experience.

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Google Mar 6, 2024

One of the best sources of information about this car. Duane Price was very helpful. Ask for him when you go!

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Google Mar 2, 2024

Our sales associate Duane Price was very accommodating and knowledgeable about the vehicle we purchased! Made a hard experience so much easier!

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Google Mar 2, 2024

Edna was so attentive and knowledgeable. I will return to purchase from her again.

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Google Feb 28, 2024

What a phenomenal group of professionals. I was replacing my bucket list truck after it was totaled in a January accident. I've had a 4Runner before and absolutely loved it's reliability, capability, and ease of care. They had the Solar Octane I've been searching for, and I jumped all over it. Couldn't have been happier with the process. In & Out in 45 minutes. THANKS, MITCH & TRAY & RON!!!

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Google Feb 24, 2024

Service advisor David Orzechowicz and Mechanic James Bilic are amazing!!! I brought my car in and they took a ride with me to help diagnose my problem on my 2005 Camry. My Camry is up and running better than ever! Couldn't be happier with my experience. Ask for David in service and James as your mechanic as they know their Toyotas!!!

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Google Feb 20, 2024

Great guys great service. Talk to Duane Price

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Google Feb 16, 2024

Edna Gonzalez in sales and Allen, made my deal possible. This was the best experience I ever had buying a vehicle. Edna was friendly and kind, made this buy easy with no pressure.

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Google Feb 6, 2024

Thank you Team and Chad in service.

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Google Feb 5, 2024

Recently purchased a vehicle here from Grant Monix. After getting the run around from other dealerships, it was refreshing to deal with such an honest and professional salesperson and team. Grant and his team will be the first ones that I call when looking for a Toyota in the future.

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Google Feb 4, 2024

Gabe and Mar turned a very unpleasant visit to a great one.

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Google Jan 27, 2024

My wife and I came to Toyota Of Merrillville a few weeks ago and met with Grant about purchasing a new RAV4 Hybrid and he was anything but pushy nor trying to sell us into buying a more expensive model, he was very polite and explained how to go about the steps in getting the motion started in looking and/or ordering the vehicle. When we arrived to pickup the vehicle he was able to walk us through the process of buying the vehicle and explained how everything works and then he introduced us to Ron in finance who was ...

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Google Jan 17, 2024

I have been a Toyota of Merrillville customer for about 15 years. Everyone I've had the pleasure of speaking with from either sales or service have all been top notch. However, there is one particular Service Manager I regularly interact with who deserves special recognition. Rick Shaver consistently delivers stellar, friendly, and trustworthy service. From routine maintenance to logically addressing potential safety concerns, I've always appreciated his authentic and straight advisement. Thanks to Rick, my experiences have been nothing short of outstanding and I'll definitely continue to recommend Toyota of Merrillville to anyone.

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Google Jan 16, 2024

Merrillville Toyota is an amazing dealership with the Best Customer Service! I have to mention the service manager Brian Dypkowski who went above and beyond for our family helping us with our vehicle! This dealership is very thorough and makes sure you feel confident with your vehicle after leaving it with them! They answer every question and follow up with anything and everything that is needed! Every employee that we have dealt with at this dealership has been great! I highly recommend this dealership!!

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Google Jan 16, 2024

Josh Senovik is daaaaaaaaaaaa man at helping my family and I when we come into Toyota of Merrillville. All of our cars are Toyota and we trust josh with all our cars. I drive from Chicago so that says something. Keep up the fantastic job josh!!!

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Google Jan 16, 2024

Extremely clean well stocked , state of the art facility. Dealership is staffed with professional & courteous employees. Service department makes you feel like part of their family. New vehicles are delivered in top condition , as they should. Will not be disappointed with any of there services. Highly recommended ! Chad in service was extremely helpful & knowledgeable with servicing our Tundra & our Rav. No better dealership in area.

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Google Jan 10, 2024

Mitch was very helpful in answering all of my questions and communicating any status updates to the arrival of my vehicle. Upon picking up my vehicle, Grant was very thorough showing me all of the features and helping me get everything set up. It was definitely worth the 4 hour round trip to this dealership! Thanks again!

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Facebook Jan 9, 2024

Mitch and Grant were awesome! Thank you for the great experience!

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Google Jan 8, 2024

I was extremely nervous to buy my first car but luckily Mitch was my salesman! He was so helpful and awesome, he really made me feel at ease. I’ve heard buying a car can be a very stressful experience but thanks to Mitch and the team at Toyota Merrillville that was not the case for me! I love my new car!!

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Google Jan 7, 2024

Grant and Chris S were able to help me and my husband out with our new Rav 4! Very excited about it and highly recommend! Thank you so much!!

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Facebook Jan 7, 2024

Thank You so much to Grant for helping me find my dream Suv today! my husband and I appreciate you so much! and thank you to Chris S for the help as well!!

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Google Jan 4, 2024

I found my dream car here!! I got a 2022 Prius & Demetri made that happen. He even stayed late to make sure I got everything handled. He was very professional & kind and made the process very easy. He went above & beyond to make sure I was able to get my extra key at my local dealership & threw in a free oil change & free car washes! He was very responsive even after my purchase & made sure I loved the car. I purchased in October 2023 and my car is running like a dream! Can't recommend them ...

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Google Dec 31, 2023

Recently bought a used vehicle from Demetri. Noticed a noise when test driving and brought up the issue before purchasing and was told there is a 12-12 warranty for used purchases. Ended up being a wheel bearing and needed to be replaced. Called up and dropped off the car with Josh from the service team. They replaced the bearing quickly and kept me up to date on progress. Thought there might be some back and forth but not the case. Great customer experience and highly recommend them!

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Google Dec 15, 2023

After a few rounds of negotiation, I am a happy new owner of the exact 4Runner I have been looking for. Mitch was great at making sure I was well taken care of in this transaction. He took extra time to cover all the bells and whistles before I drove off and made me feel like a valued customer. Highly recommend working with Mitch, great guy and exceptional customer service!

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Google Dec 14, 2023

Great place and people fast service too. Thanks a lot.

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Google Dec 7, 2023

Ask for Mitch Mathis. Just purchased a new Rav4, and the whole process could not have gone more smoothly.

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Google Nov 28, 2023

Jeremy in service is always amazing to deal with. I got the pleasure of dealing with him twice now to service my 2018 Camry and he always has a smile and is very helpful throughout the process. He goes above and beyond customer service expectations!

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Google Nov 17, 2023

I just wanted to document what a phenomenal Service Manager David Orzechowicz is. My elderly mother brought her 2013 Toyota Corolla LE in recently because her dashboard lights were not functioning and because there was a service light/alert on her dashboard. David immediately fixed the issue and also facilitated the process of adding air to her tires. We were out of there in record time. From the minute I walked in, to the time we left, David was exceptionally patient with us, and he explained the problem so that we could prevent it in the future. My dad at times ...

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Google Nov 13, 2023

Toyota of Merrillville set the bar across the board for a perfect customer experience. We only came in for an oil change on my husband's truck and I left with a car for myself because of Chad! From the moment I met Chad Foster on the lot he was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and he made the process very pleasant. Everyone on the toyota team was amazing! Their attention to detail and my satisfaction was unparalleled- going above and ...

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Google Nov 1, 2023

I recently purchased a 2024 Grand Highlander from Edna Gonzalez, whom throughout the years I have used for all of my vehicle purchases. She absolutely amazing and goes above and beyond!!! She explained everything thoroughly. Thank you Edna! I will continue to refer you to friends and family!!

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Google Nov 1, 2023

I got my new car from here last week. Edna Lee & Aron helped me with everything. I couldn't be happier. Thank you both.

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Google Oct 31, 2023

My experience with Toyota on 30 was beyond pleasant. Chad Foster took care of me from the minute I walked in. He was kind, informative, and helped me from start to finish. I am happy with my purchase and feel very good about my car buying experience. I would like to personally thank Chad Foster, and Ron Eckart for making my car buying experience a good one! I will definitely be recommending Toyota on 30 to my friend and family!

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Google Oct 20, 2023

Always would dread having to shop for a car, however could not be more satisfied with my experience. I purchased a certified pre-owned vehicle on 10/19/23. Never felt rushed, pressured or annoyed as I searched the lot and test drove the vehicle. Mariana, from sales was phenomenal and a genuine person. Ron Eckert, Finance Director, was a wizard with the numbers and got my rate lower than expected. Efficiency at its finest as I was in and out of the dealership with my new car within an hour and a half. Good family like environment and I will definitely purchase another ...

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Google Oct 20, 2023

Grant Monix sold us a Certified Highlander and we took it to Tennessee. A week later the battery died. We took the car to Cookeville Tn Toyota and they tried to hit us for a battery for $257 even though it was certified and carried a 12000 mile Bumper to Bumper Warranty. Grant called the Cookeville Tennessee dealer and paid for the battery. This guy is AWESOME. He also met us at the airport when we picked up the car even though our flight was delayed. Love this dealer and sales guy Grant!!

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Google Oct 19, 2023

Mitch was extremely helpful. He explained the whole car buying process to me and was so patient. Ya’ll are lucky to have him on the team!

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Google Oct 17, 2023

I live about an hour and a half away and reached out to several dealerships. I was lucky and got connected with Mitch. I worked with Mitch and he was extremely helpful and fair with pricing. I am not looking to rob any dealerships but I am not looking to get robbed. I just wanted to buy a car at a fair price and that's what I got. He was straightforward and transparent from the start. We all know buying a new car right now (especially a Toyota and even more so the Rav4) is very hard right now. ...

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Google Oct 14, 2023

Service after the sale really makes the difference. Thank you, Josh, in service and MJ in sales. Unforseen issues can happen with anything. How they are handled makes all the difference.


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