Customer Testimonials
David Parker was knowledgeable and helpful
Mitch Mathis was the salesman I worked with. He was incredible!! Mitch was receptive to all of my questions, he was completely transparent regarding everything with my car. One of my favorite parts was how enthusiastic he was about his job. My husband and I could really tell he loved what he does! There was a small issue with not something for the car. When we first got there I had asked about it and he went to his manager about. At that time there was no way to fix the issue especially since we were from NYS and had ...
Dave Parker was extremely helpful and knowledgeable answered all our questions and kept his promises in relation to when vehicle would be delivered and was very courtesy would recommend to others
Dave Parker was great. Thanks Dave.
A Long-Overdue Thank You to Grant at Toyota of Merrillville This review is long overdue, but I owe it to Grant, the Sales Specialist who assisted me, to share my fantastic car-buying experience. Grant was recommended by a friend, and I’d even heard others sing his praises. While I’m usually cautious about mixing friends with business (to avoid feeling pressured during negotiations), Grant immediately demonstrated that he had my best interests at heart. Back in October 2024, I decided to upgrade from my 2006 Acura TL and was considering a used 2023-2024 Toyota Camry. After comparing options, I chose to ...
I had an amazing experience at Toyota of Merrillville. The staff were friendly, knowledgeable, and went above and beyond to ensure my needs were met with my car! Angelina was so much help and I felt well taken care of throughout the entire process, and I’m extremely satisfied with the service I received. I highly recommend this dealership to anyone looking for reliable and professional service!
David Parker was immensely helpful. Was very respectful and demonstrated a lot of knowledge about the vehicles. Also got us through the car purchasing process expeditiously which is always a plus.
We worked directly with Duane Price to purchase our 2021 Toyota Highlander. He made the process smooth and was incredibly helpful getting our questions answered and concerns addressed. The entire Toyota of Merrillville team was a pleasure to work with and we highly recommend them.
I went here today for the first time to get my tires taken care of and I was extremely pleased with the service. As soon as I arrived, I was greeted by Angelina who listened to my concerns and made me feel at ease. The service was completed in a timely manner and the price was fair. I highly recommend this location and you should ask for Angelina since she was very helpful.
Daniel is the best service advisor at Toyota of Merrillville! He’s very helpful, caring and detail oriented. Makes me grateful to have bought my Yoda here.
David Parker went above and beyond to help me find the perfect car. This is my second Toyota and the entire staff did an excellent job!
Thanks so much to David Parker, our awesome Sales Specialist, for navigating us through the purchase of a beautiful new Toyota Tacoma. His wealth of knowledge and walk through everything from the features to connecting the app was so appreciated. Thanks for making this a wonderful experience.
David Parker was great! First time getting a car, and he really helped me through the process!
Absolutely an amazing experience from start to finish. Demetri was a delight to deal with. Patient and caring. You don't come across this type of service too often. I would highly recommend this dealership and would purchase another vehicle from them.
David Parker made our experience smooth and provided a great quality of customer service. We would highly recommend stopping by to snag a great deal.
Fantastic experience, David Parker & Marko Lukic were very knowledgeable & explained everything very well. Great buying experience highly recommended.
Mitch and team were great!
Grant and the rest of the Toyota team were easy and fun to work with. They were able to answer all of my questions and get my wife and I into the vehicle we need at a reasonable price. I also worked with the finance team to keep my payments within my budget. My next vehicle will definitely be made here.
We found the vehicle online and came in same day to see Mitch, transparent pricing, high quality vehicle. I could not recommend Mitch more, the finance staff was also informative and not pushy at all
Mitch was amazing! The process was super easy and he made everything run very smooth!
Had a great experience with David Parker.
Our experience with Duane at Toyota of Merryville was great!
Thanks for the service from Duane!
I Had a great experience with David Parker
My experience was nothing less than REMARKABLE . David Parker remember his name by thinking SPIDERMAN.. was awesome from start to finish ... he ensured that I got what I asked for with ease and comfortability.. very approachable and understanding. He went over and beyond his duties to please ... so if looking for a new vehicle ..SPIDERMAN (David Parker) is the man
Duane is the man! Great service!
David Parker was very helpful and knowledgable . He made the process of buying a new car with all the bells and whistles smooth on the test drive. His assistance with the credit check was also greatly appreciated.
Duane was a pleasure to do business with. He answered all my questions about the vehicle I bought.
Duane Price made my visit very comfortable. He was friendly and helpful.
I had the best experience here looking for my new car. The whole team was Great. But I want especially give thanks to Grant. I appreciate your help with finding the right vehicle for me and my son. Thanks again Grant!!!!!!
I had the best experience at Toyota merrillville, my salesman Duane went over the top, was kind, patient, and understanding. Got a great car at a great deal! I highly recommend Duane At merrillville Toyota!
Had a great experience with David Parker
Mitch was awesome and made the car purchase experience quick and painless. Good deals on warranties and service was excellent.
A very enjoyable experience purchasing an RAV4 from David Parker.
David Parker was fantastic. Very down to earth salesman. He was the main reason we bought from this dealership.
went in to buy my very first car. i forget our salesman’s name but he was a godsend! extremely patient in all the ways. my phone was going to die so he let me use his phone charger. and we had been there for a while and they ordered pizza for dinner and he and his team offered me and my brother as much pizza as we would like. i left with a beautiful toyota camry 2018. 100% recommend
Tina from scheduling was of great assistance! Very knowledgeable, helpful, and did a wonderful job of explaining an in depth question!
David Parker was very understanding and helped tremendously.
Rick in the service department was absolutely incredible. My car broke down in the middle of nowhere and the closest place I could get it towed was TOM. Needless to say, I was a bit shaken and scared of a possibly catastrophic engine failure but Rick walked me through my 100+ diagnostic and was able to get to the root of the problem. Not only was the service quick, but he assured me throughout the process and called to check on any additional services that needed to be completed. This is why I love Toyota, they were committed to keep my 15 ...
Dave Parker provided professional insight into the Toyota Camry. He was very knowledgeable and helpful in answering all my questions! Thank you Dave!
David Parker was very friendly and a great help finding me a new car
David Parker was an amazing help on picking my first car. I appreciate him so much for helping with this big purchase. He did a great job!
I had a fantastic experience at Toyota of Merrillville while purchasing my first car, a 2019 Chevy Malibu. Jon, the salesman, was great to work with - very honest and helpful throughout the process. Ron from the finance team was also fantastic, making everything smooth and straightforward. I highly recommend this dealership for anyone in the market for a vehicle!
Duane was amazing with helping us purchase a new vehicle. Very understanding and patient, would recommend visiting him at the Toyota dealer in Merrillville
Grant was great to work with. Found the truck I wanted online and was able to complete a deal easily with Grant's help. Delivery was perfect and deal was exactly as agreed. Would highly recommend.
David Parker was very helpful with calming my nerves about buying a car Ron Eckert helped score a great deal!
11-7-2024: came back to get a new Tacoma from David Parker again! 🙂 My salesman David Parker was a excellent salesman he saw a vehicle he knew I would like and it was the exact vehicle i wanted and he got me approved within the hour and all i had to do was come and sign paperwork which took under a hour i give all kudos to him and his team
I have a Toyota Tundra. The service with Josh Senovic has been so exceptional! I sold my Honda Ridgeline and bought another Tundra! He is always polite and available when I need service. I now get all my service at Toyota of Merrillville. Thank you Josh!
David Parker is the best Sales Specialist. He made my car search easy and convenient. It's like he knew the perfect car that had my name on it. I highly recommend him and this location. A very proud customer. Thank you Ron Eckhart the Finance Director! He gets the job done.
I contacted Toyota of Merrillville from out of state to purchase a truck sight unseen. I wasn't necessarily prepared to buy a new truck, but as many can relate to, life sometimes doesn't work on your timelines. My son needed a car and couldn't really find anything decent that he and his new wife could easily afford. I decided to sell them my car at a price that met their budget. I would have liked to just give them my car, but unfortunately that wasn't financially feasible. However, the loan process dragged on for days, and ...
Duane was super nice and personable. We will be back.
Absolutely a sheer pleasure purchasing a new vehicle from Mitch Mathis at Toyota . From beginning to look through the buying process ; Mitch provided top- notch service. Our entire experience was above and beyond expectations. Thank you for much for your expertise and superior customer service !
Duane provided great support and exceeded my expectations! I will be back in the future based off my experience.
David Parker was a great sales person. Telling my friends n family to go and see David if they need a Toyota. Very polite and showed all the gadgets in my new Toyota.
Duane and the team at Toyota of Merrillville did a great job making me feel welcomed and made the process of buying a vehicle not only easy, but efficient as well.
Mr Parker did a great job got me in a car nice and easy great deal will shop again here
Grant was a very helpful salesman. He was a pleasure and listened to our needs!
David Parker took the time to review and explain all the Hybrid features and information about a used Sienna that we purchased. He made the purchase process straight forward and easy. Give David a call.
We were traveling from Chicago to Virginia on Saturday, 14th of September, and the check engine light came on in the car along with several other lights. We were over 8 hours from home so my wife googled Toyota dealerships and found Merryville Toyota. We turned around and went back to dealership and met Jeremy in the service department. Firstly, most service departments are not even open on Saturdays and then Jeremy informed us that it would be awhile and would be best if we could leave it. We informed him we were over 8 hours from home and Jeremy, had us ...
David Parker was great at getting us a car in record timing also! Painless and easy dealing
Wonderful, no hassle experience from beginning to end! Love Toyota. Duane Price outstanding! Ron Eckert ran us a mile a minute. No better way!
David Parker was extremely helpful and patient with me in purchasing my used corolla. My family has purchased all of their vehicles through this dealership and i highly recommend them.
Mariana was extremely helpful ,highly recommended.
Great car buying experience! Buying new car through the Costco Auto Program from Demetri was like buying from a family member. He was very helpful, knowledgeable, and there was no typical "salesman pressure". I would recommend him to anyone!
David Parker was a great help. He understood what we were looking for and answered all of our questions. Very relaxed and pleasant experience. God communication all around
Top notch service all around ! A special thanks to Mitch Mathis for helping me .
Such a seamless process! Grant was the best to work with and made my decision easy. I wasn't intending to buy a car and was just hoping to browse and get ideas of vehicles I liked. I came back the next day to buy my car- couldn't be happier! Thank you Grant & Team Toyota- Merrillville!!
My Nephew bought a Toyota from Grant and he had great customer service really good experience and the finale with Ron ! Great place to buy a Car ! Thanks guys
It was a pleasure working with Grant as a sales person. I would recommend anybody doing business with him.
Friendly atmosphere, so excited to drive my new car!! Duane was very helpful showing me all my options. Would definitely shop with him again!
David Parker was very nice and super informative.
David Parker was very helpful with choosing our new car!
Dave Parker was great
David Parker was great to work with and made the purchase smooth and easy!
I came to Toyota to find a decent used car and David helped with everything I needed if you need a good car just ask for David he will make sure you get what you need.
Duane Price was great to work with!
Salesman David Parker was very patient with me, answered all of my questions. David is very nice young man, sincere... I appreciate this Was a great experience so far. Hope car responds as well as sales
David did a great job with helping me choose the right vehicle to meet my needs and budget. Thanks!
Dan is great service person very helpful
Great dealership with people who make the process seamless! Dimitri my sales person went above and beyond....Unlike other car sales people I have dealt with he is a genuine person who wants to see you find the right vehicle and not just try and push anything on you to get a sale.....Go here if you want to be satisfied with the car buying experience!!!
Demetrios was incredibly helpful when bar choosing my first car. There's a lot of different questions and a lot of hard hitting questions that I asked him and he got me the proper answers. If he didn't immediately know the answer he would track down the right answer which made me feel really confident with this dealership. Thank you Demetrios!
Duane was a good salesman. It was a very good experience. Would highly recommend Duane.
Hi , I just want to say my Service Advisor Chad Small is GREAT!!! He treats me like I am his top priority! Every time I come into Toyota I look for Chad! I love and trust his advice totally.
Great service. David Parker was a great salesman and even helped me work out a few concerns I was having. Very understanding and informative.
Had the best experience last night with David Parker. He was very patient and understanding. They gave us what we wanted and were so kind the entire time. Do yourself a favor and just go here if you want a Toyota. The business manager Aron, what a cool guy. Through some of my questions, he had told us about some of his travels. So awesome! I wish I had more time to ask him more lol We talked about upgrading in a few years and there’s no way we aren’t going to these guys! Thank you for making ...
David Parker was so very awesome helping buy a car! Thank you so much guys! Literally was super stress about getting a car and it was a nice smooth process because of him and the business manager Aaron.
My experience with dwayne was great with no business again with toyota or merrillville.
Grant is a pleasure to work with.
David Parker was awesome, I had an excellent experience and he was very helpful. I will tell all my friends and family to buy there car from him.
I took my 24 rav 4 in for the 5k service and it was amazing. Chad Small I'm service was super great and quick! 5 stars for sure!!
Great service from Duane and everyone at this location. Got my vehicle quickly and treated me wonderfully.
Duane was very helpful and encouraging. Very thankful for his time and service. The team overall was Great and will definitely do business with them.
Mitch and Aron made the entire process smooth and easy! Great communication/very responsive and low pressure. I'm very pleased with the experience and of course my SUV! Don't hesitate to reach out to Mitch if you see something you like and Aron will help with competitive financing.
David Parker is great
What a great experience! Mitch was excellent. Very professional, knowledgeable, and efficient! The best experience at a dealership, in and out in 25minutes!
I took my vehicle in for service and I had an absolutely wonderful experience! My service advisor Gabe answered all my questions and had me feeling safe in my car when I left!
Quick. Professional. Mariana and Marco were great to work with! Will recommend to friends and family.
What a quick and easy process to find the exact car I wanted! Grant helped me find a specific vehicle in the price range I was looking for and got me out the door with absolutely no headaches. Very transparent and easy to work with. Would 100% come back when ready to purchase another vehicle!
Our servicer was Chad Small/521. He was perfect!! He was polite courteous and prompt. How Could you ask for more.
Grant did a great job of helping my family find my car. He was very thorough in helping me find the car I wanted. I would recommend him and the Team Toyota group to anyone looking for a car.