Customer Testimonials

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Google Sep 13, 2024

Great car buying experience! Buying new car through the Costco Auto Program from Demetri was like buying from a family member. He was very helpful, knowledgeable, and there was no typical "salesman pressure". I would recommend him to anyone!

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Google Sep 10, 2024

David Parker was a great help. He understood what we were looking for and answered all of our questions. Very relaxed and pleasant experience. God communication all around

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Google Sep 10, 2024

Top notch service all around ! A special thanks to Mitch Mathis for helping me .

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Google Sep 8, 2024

Such a seamless process! Grant was the best to work with and made my decision easy. I wasn't intending to buy a car and was just hoping to browse and get ideas of vehicles I liked. I came back the next day to buy my car- couldn't be happier! Thank you Grant & Team Toyota- Merrillville!!

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Google Sep 8, 2024

My Nephew bought a Toyota from Grant and he had great customer service really good experience and the finale with Ron ! Great place to buy a Car ! Thanks guys

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Google Sep 8, 2024

It was a pleasure working with Grant as a sales person. I would recommend anybody doing business with him.

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Google Sep 7, 2024

Friendly atmosphere, so excited to drive my new car!! Duane was very helpful showing me all my options. Would definitely shop with him again!

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Google Sep 6, 2024

David Parker was very nice and super informative.

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Google Sep 5, 2024

David Parker was very helpful with choosing our new car!

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Google Sep 4, 2024

Dave Parker was great

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Google Sep 4, 2024

David Parker was great to work with and made the purchase smooth and easy!

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Google Sep 3, 2024

I came to Toyota to find a decent used car and David helped with everything I needed if you need a good car just ask for David he will make sure you get what you need.

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Google Aug 31, 2024

Duane Price was great to work with!

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Google Aug 30, 2024

Was a great experience so far. Hope car responds as well as sales

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Google Aug 28, 2024

David did a great job with helping me choose the right vehicle to meet my needs and budget. Thanks!

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Google Aug 28, 2024

Dan is great service person very helpful

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Google Aug 28, 2024

Great dealership with people who make the process seamless! Dimitri my sales person went above and beyond....Unlike other car sales people I have dealt with he is a genuine person who wants to see you find the right vehicle and not just try and push anything on you to get a sale.....Go here if you want to be satisfied with the car buying experience!!!

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Google Aug 27, 2024

Demetrios was incredibly helpful when bar choosing my first car. There's a lot of different questions and a lot of hard hitting questions that I asked him and he got me the proper answers. If he didn't immediately know the answer he would track down the right answer which made me feel really confident with this dealership. Thank you Demetrios!

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Google Aug 25, 2024

Duane was a good salesman. It was a very good experience. Would highly recommend Duane.

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Google Aug 24, 2024

Hi , I just want to say my Service Advisor Chad Small is GREAT!!! He treats me like I am his top priority! Every time I come into Toyota I look for Chad! I love and trust his advice totally.

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Google Aug 22, 2024

Great service. David Parker was a great salesman and even helped me work out a few concerns I was having. Very understanding and informative.

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Google Aug 22, 2024

Had the best experience last night with David Parker. He was very patient and understanding. They gave us what we wanted and were so kind the entire time. Do yourself a favor and just go here if you want a Toyota. The business manager Aron, what a cool guy. Through some of my questions, he had told us about some of his travels. So awesome! I wish I had more time to ask him more lol We talked about upgrading in a few years and there’s no way we aren’t going to these guys! Thank you for making ...

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Google Aug 22, 2024

David Parker was so very awesome helping buy a car! Thank you so much guys! Literally was super stress about getting a car and it was a nice smooth process because of him and the business manager Aaron.

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Google Aug 21, 2024

My experience with dwayne was great with no business again with toyota or merrillville.

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Google Aug 20, 2024

Grant is a pleasure to work with.

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Google Aug 15, 2024

David Parker was awesome, I had an excellent experience and he was very helpful. I will tell all my friends and family to buy there car from him.

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Google Aug 10, 2024

I took my 24 rav 4 in for the 5k service and it was amazing. Chad Small I'm service was super great and quick! 5 stars for sure!!

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Google Aug 9, 2024

Great service from Duane and everyone at this location. Got my vehicle quickly and treated me wonderfully.

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Google Aug 9, 2024

Duane was very helpful and encouraging. Very thankful for his time and service. The team overall was Great and will definitely do business with them.

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Google Aug 9, 2024

Mitch and Aron made the entire process smooth and easy! Great communication/very responsive and low pressure. I'm very pleased with the experience and of course my SUV! Don't hesitate to reach out to Mitch if you see something you like and Aron will help with competitive financing.

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Google Aug 9, 2024

David Parker is great

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Google Aug 7, 2024

What a great experience! Mitch was excellent. Very professional, knowledgeable, and efficient! The best experience at a dealership, in and out in 25minutes!

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Google Aug 4, 2024

I took my vehicle in for service and I had an absolutely wonderful experience! My service advisor Gabe answered all my questions and had me feeling safe in my car when I left!

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Google Jul 31, 2024

Quick. Professional. Mariana and Marco were great to work with! Will recommend to friends and family.

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Google Jul 31, 2024

What a quick and easy process to find the exact car I wanted! Grant helped me find a specific vehicle in the price range I was looking for and got me out the door with absolutely no headaches. Very transparent and easy to work with. Would 100% come back when ready to purchase another vehicle!

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Google Jul 30, 2024

Chad is awesome! He is patient, knowledgeable, and he helped make my car purchasing process pleasant! Thanks, Chad!!!😊

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Google Jul 30, 2024

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Google Jul 28, 2024

Came into Toyota of Merrillville to trade our RAV4 for a Toyota Hylander and was helped by Duane. He was very kind and helpful. We greatly appreciate his patience and help throughout this process. I highly recommend buying or trading your vehicle here and even asking for Duane specifically!

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Google Jul 27, 2024

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Google Jul 26, 2024

Duane Price was awesome to work with!

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Google Jul 26, 2024

Dave Parker was easy to work with!!

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Google Jul 24, 2024

Took my car in for service, Brian & Josh were great. Quick service, professional & friendly. Highly recommend!

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Google Jul 24, 2024

Grant was an excellent salesman. No hassle, very educated and knowledgeable. Went thoroughly over my needs and spent time. Would absolutely recommend to anyone looking for a new car!

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Google Jul 21, 2024

Had a great experience purchasing a car from David!

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Google Jul 19, 2024

Duane was so friendly and nice! Patient and helped us get what we were looking for!

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Google Jul 18, 2024

Thank you for the good service with Duane.

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Google Jul 18, 2024

Came from a state away to test drive a car that got sold as I drove onto the lot. But with David Parkers help and expertise I drove away in a much better vehicle with a much better deal. David's the man 👊🏼😎🐻⬇️

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Google Jul 18, 2024

David hooked us up!

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Google Jul 18, 2024

Mitch was very friendly and welcoming!

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Google Jul 16, 2024

Had a great experience getting into a new hylander. David Parker did an amazing job taking care of our car questions and making us generally feel welcome throughout the process. Chris shah was our financial advisor and was very helpful in making sure we knew the best path towards making the purchase.

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Google Jul 12, 2024

The dynamic duo of Mitch and Grant made purchasing a new car seamless. There was no pressure at all. They were proactive in keeping in touch with the status of our vehicle! I would recommend them and would buy from them again! Thanks Guys!

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Google Jul 12, 2024

David Parker was a fantastic salesman. We told him exactly what we wanted, he showed us what we wanted, no pressure, and was super helpful.

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Google Jul 11, 2024

I don’t live in Indiana, but I had been looking for a specific Tacoma for a while and found the exact truck I wanted here! After reaching out to Toyota of Merrillville, Grant Monix got back to me almost immediately. Grant made the purchase completely painless, and took care of all of the details for me—all via text, email, and phone calls! His responsiveness and availability was incredible! I can’t imagine this purchase going any more smoothly at any other dealership where I was making the purchase in person. Grant is an absolute superstar! I love my ...

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Google Jul 11, 2024

I can say with 100% certainty that purchasing my new vehicle through the Merrillville location turned out to be the best decision. Grant Monix went ABOVE and beyond to make sure that ALL our questions and concerns were answered. While waiting for the vehicle to arrive at the dealership...Grant continued to check in with me. He truly went out of his way to make us feel respected. Upon picking up my vehicle, I was able to meet with Grant's father, Alan Monix (Toyota of Merrillville Used Car Manager) and I can clearly see where he gained such integrity from. ...

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Google Jul 9, 2024

Had a great experience at Toyota of Merrillville. Duane Price was knowledgeable, patient and eager to make it a positive experience, and it worked!

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Google Jul 9, 2024

David Parker did a great job showas difrent trucks explained ebriting showed difrent options for financing the truck

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Google Jul 9, 2024

Chad was great! Ask for him if you’re looking for a salesman that’s not pushy or aggressive.

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Google Jul 7, 2024

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Google Jul 6, 2024

An easy process from start to finish. Mitch and Aron were both very knowledgeable and helpful when I had questions or concerns. They both really took the time to explain what was going on and gave great advice. Mitch went the extra mile and got a part ordered for my vehicle when he did the inspection himself and saw there was an issue with the door. Service department had quick turnaround for me and they did a great job too. Will be back for future purchases.

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Google Jul 6, 2024

David Parker was a great salesman and he helped me to get the car I wanted. Open, honest and not trying to get me to buy anything I didn't want.

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Google Jul 6, 2024

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Google Jul 5, 2024

Edit: the manager reached out and made things right for the mix up . Thank you ! Set up service for an oil change through the Toyota app that allows Me to enter the car information. Online the price for full synthetic is 79.95.. My Corolla vehicle is full synthetic and does not require additional oil like a truck. Did not know that 0W8 full synthetic oil is $50 more Until paying for the service. Online it states a different price for full synthetic. My car calls for 0w8. Also took an hour to get an oil change for a service I set up ...

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Google Jul 3, 2024

David was very helpful and knowledgeable throughout the entire process. Would recommend him and Toyota of Merrillville to others!

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Google Jul 2, 2024

Duane Price helped me with my 2022 Toyota Corolla and was very useful

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Google Jul 2, 2024

Dave Parker is a great salesman. He was friendly and knowledgeable. It was a pleasure doing business with him. He was an excellent salesman, I would definitely recommend him.

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Google Jul 2, 2024

Very kind service and very helpful. Thank you!

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Google Jul 2, 2024

Duane Price did an excellent job of taking care of us here today and it was much appreciated. We are very happy with the purchase of our new vehicle.

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Google Jul 1, 2024

Grant exceeded our expectations! My wife and I cannot be more thankful for the car buying experience we had with Grant and all sales managers. I will be back for all further car purchases as well as recommending him with friends and family. Thank you again, Toyota of Merrillville!

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Google Jul 1, 2024

Toyota of Merrillville is a great dealership! My Toyotas been service here and every time am met with friendliness, helpfulness, and kindness. Angelina was very helpful and always gave me great service on my vehicle .

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Google Jun 30, 2024

Dave was helpful and answered all our questions.

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Google Jun 29, 2024

Duane Price, sales specialist at Toyota Merrillville, provided excellent customer service today. Very professional. If you’re looking for a vehicle, ask for Duane.

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Google Jun 28, 2024

David Parker helped my folks get they’re dream car.

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Google Jun 28, 2024

Dave Parker did great helping us in our new Tacoma!

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Google Jun 27, 2024

Had a great experience with Gabe Barajas. He was very pleasant, knowledgable and professional to work with!

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Google Jun 27, 2024

Had an excellent experience with the service department! Very professional and knowledgeable staff, I’ll come back here for all my service needs

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Google Jun 27, 2024

The service staff here Was very accommodating. The service advisor was young but very competent I was impressed.

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Google Jun 27, 2024

I recently visited the service department at Toyota of Merrillville and was blown away by the 5-star service I received. The staff was incredibly professional and attentive, ensuring that all my needs were met promptly. They took the time to explain everything in detail and made sure I understood the work being done on my vehicle. The waiting area was comfortable and well-maintained, making the entire experience pleasant. I highly recommend Toyota of Merrillville for anyone in need of top-notch service

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Google Jun 27, 2024

Chad was a great sales person for my Fiancé and I to purchase our new car! He did everything he possibly could to make the deal happen and it all worked out at the end. We enjoyed our time at Toyota of Merrillville. Highly recommend. Will definitely consider coming back in our future endeavors to purchase another vehicle.

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Google Jun 26, 2024

Positive experience! Nice, reliable vehicle! Duane was very helpful and took his time answering all of our questions. Thank you.

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Google Jun 25, 2024

I had a very good experience with David Parker buying my new car. He was patient extremely nice, and very helpful.

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Google Jun 23, 2024

I just decided to stop in cause I was curious about a Tacoma. I was familiar with the quality of the product, but what sold me was the professional attention and courtesy Duane Price provided during my time at the dealership. He provided outstanding service from the moment I shook his hand to the moment I signed the paperwork on my new truck! I want to say thank you to Duane Price and the whole team at Toyota Merrillville for making me feel welcome and providing outstanding service!

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Google Jun 21, 2024

David P was very helpful during the whole process. He provided several updates during the ordering and delivery of my new Camry.

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Google Jun 20, 2024

Chad was fantastic to deal with. Very professional staff. Made the process very easy

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Google Jun 19, 2024

Thank you Demitri for all your help during my car purchase,he was professional and helpful during the process.Ron was great also.Glad I used Toyota of Merrillville again.

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Google Jun 18, 2024

Great service and God's favor brought us to the right place with the right guy! Duane was full of joy and eager to help.

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Google Jun 18, 2024

David was very great. Great communication and helped me out with everything I need quickly and efficiently. Very great place

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Google Jun 18, 2024

Dave is an awesome guy. He won't just let me go. Did everything to get the deal done

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Google Jun 17, 2024

Mariana was absolutely amazing assisting my wife & I with our new Highlander purchase! Stellar customer service, she went above and beyond guiding us every step of the way, highly recommended!!

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Google Jun 15, 2024

Duane Price helped my boyfriend and me buy a new car . Made everything possible to work out a deal. When we thought it couldn’t be done. Come down to Merrillville and see Duane. You won’t be disappointed 😊

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Google Jun 14, 2024

Toyota of Merrillville is a great dealership! My family and I have had many Toyotas bought here and every time am met with friendliness, helpfulness, and kindness. Mitch and Grant there are super helpful and kind with lots of knowledge! Ron, the finance director has helped us twice now and got us what we asked for, he is very charismatic and kind! Thank you Toyota of Merrillville!

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Google Jun 14, 2024

Very good service 👏 from Dave

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Google Jun 12, 2024

This was one of the best experiences I have ever had at a dealership. Everyone I came in contact with was helpful and kind. Mariana helped me walk through the buying process effortlessly. She even put a bow on my vehicle as a special touch. Ron was informative and helpful with all closing paperwork. Brian and his service department made sure my vehicle was clean, beautiful, and ready to go when I got there. Overall, great experience!

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Google Jun 12, 2024

Duane was super friendly and helpful.

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Google Jun 11, 2024

A huge shout out to Duane Price at Toyota of Merrillville IN. He worked hard to get our payment where we needed it. He took his time showing us the vehicle. He was knowledgeable about the vehicle and quickly answered all our questions. I did not feel pressured to buy and he was not pushy.

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Google Jun 11, 2024

Wonderful experience with this team especially David.

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Google Jun 11, 2024

MJ, MARCO AND CHRIS WERE SO AMAZING. THEY WENT ABOVE AND BEYOND!!! THRILLED WITH MY NEW TOYOTA

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Google Jun 7, 2024

David was beyond helpful! We appreciated his patience with us and all of his help! Highly recommend!!

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Google Jun 7, 2024

David !! He is such a sweetheart.. help me a alot… its my frist car and they did there best!!! Thank you so much team for help…

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Google Jun 5, 2024

David Parker did such a great job at helping us through the process of choosing the right vehicle for our new family and the entire process of purchasing the vehicle. We will definitely come back for any future needs!

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DealerRater Apr 20, 2023

Our servicer was Chad Small/521. He was perfect!! He was polite courteous and prompt. How Could you ask for more.

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