Thanks to Dave, Toyota and the Service Dept. for working with me to resolve my problems in such a timely, professional manner. I can’t express how grateful I am for all your help!
My Prius was towed to your shop, it wouldn't shift out of neutral. Sarah Benich called my husband a couple of days later explaining we would need a new transmission and it would take a few more days for it to be shipped there. In the process of removing my transmission, service technician Chad Korslin had discovered broken wires in my transmission wire harness. He repaired them and that fixed my car without having to replace the transmission. This honest, professional tech saved me from spending $2,800. My total cost was $800.00 saving me $2,000. My husband and I appreciate Sarah's constant updates ...
My wife and I came here to purchase our new vehicle. I purchased a Toyota Highlander for her and she was absolutely thrilled at the service that we got from our sales person Amelia. She really went above and beyond to make sure that we knew what vehicle we were buying and made sure to take care of us. We left there extremely informed and we look forward to buying a car from her again. I highly recommend her and her team at Toyota of Merrillville. She’s one of the hardest workers I’ve seen.!
Maintenance done quickly and efficiently...Friendly and polite workers!
Love it. Ken Drake treats me like a star!
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