TOYOTA OF MERRILLVILLE
4450 East US Route 30, Merrillville, IN 46410
Call Alan Monix at:
or email: email@example.com
The guys at Merrillville Toyota are great, the best. I walked in with a Corolla and walked out with a FJ Cruiser. Iam happy, happy, happy. Thank you Toyota of Merrillville. special shout out to Frederick Long and Ron Eckert...
- John and Marialice
Great car buying experience. Absolutley no pressure on front end. Pascal Miller is a great salesman. Gave us plenty of room to make our own decision.
- Edgardo & Neely
Our experience at Toyota in merrillville was outstanding.Everyone was fiendly and made us feel very welcome. We are very happy we came here..Thank you Merrillville Toyota!!!!
My very first car was a silver corolla in 1979 and i have been with the Toyota family ever since. The technology has changed as well as the exterior, but the performance style and safety is number one. The family at merrillville Toyota are the best in the world. I now drive a 2011 Avalon and i love my car .
I love my new car !! Everyone at the dealership were really great and made it easy to get the car of my dreams!! Thank you Alan and Thank you Toyota!!
I am a loyal Toyota driver and owner, since 1984. I purchased my first Camry from Ben Wilcher who is the used car manager. The sales team is "phenomenal". My current purchase was from Fred Long on a 2011 Camry LE.
I always feel at home with parts and
service. The best thing of all is they know my name !!
They did right by me !! Nice Truck,
good people, fair deal
This is the third vehicle from Toyota of Merrillville and we are very pleased. Our sales person Adam is now a finance mgr. and was extremely helpful. On this third vehicle the tacoma we also dealt with Paschal Miller who was also very helpful.
i really wanted a new 2011 white Scion XB, i live in Il., every local dealer said white was a rare color and i would have to order from direct from Japan. I refused to accept that nor was i going to wait that long, a friend of mine was buying a car from Fred Long at the same time, Fred called me and i explained my situation to Fred and he said he could get my car for me in a few days, and he did. If i want a Toyota after my XB i will come see Fred Long even though it's out of my way !!
- David Mueller
Well, as many of you know, I have been searching for a new car. This weekend, I found my new car. It is a 2010 magnetic gray Toyota Corolla with almost all the options. It is a huge upgrade from my 1995 Acura Integra that had a cracked sunroof, missing passenger side view mirror, dents, rust, and a hole in the dashboard where my cd player once lived. Kyle had invented for me a small amplifier that sat in my dash that was hooked up to which ever car speakers were still working that I could plug my ipod into. Most of that damage had come over time and thanks to a tree branch falling on my car in a winter storm a few years back. I had to convince people that I was a safe driver as they would nervously step into my car. So what's changing now that I have this beautiful brand new car?
There are many things I love and am getting used to. One is that aesthetically, it is a very sharp car in just the color I wanted. The inside is also comfortable and gives me enough space to drive. It handles wonderfully and I need to keep an eye on the speedometer. In my old car, I knew what 40, 50, 60, 70 all felt like. In this car, I have caught my self on route 30 accidentally going a bit to fast just because the car handles so smoothly that I didn't realize I had sped up that fast. It has keyless entry which has been entertaining to my friends and family as I figured out how to correctly use all the buttons.
With every new car, there are things that you have to get use to and adapt to. As I already mentioned, the keyless entry and smoothness of the ride is just a couple in the car. Here are some others-
* Automatic Lights- These are pretty cool and exciting, but it took me a few times when I realized my day time lights were on in the early morning, or that when I turn off my car at night, that I don't have to turn off a knob.
* Steering Wheel- The Acura was more of a four corners steering wheel where it connected at 4 separate points for a box shape in the center. The Corolla has a steering wheel with a triangular center which I am growing on, however, I do occasionally try to grab the wheel at the bottom where I really can't get a hold of it.
* Working 6 Speaker System- This is so nice. So very nice. My car hasn't had incredibly clear sound for years. With the new system I can actually have windows down driving down the highway, with music at a moderate but far from "loud level; and still hear the music quite well.
* Gear Shifter- Both of my cars were automatic, but the Acura has the gears in a straight line. The Corolla has them where you have to move the shifter sideways and down which I really enjoy and have gotten use to rather quickly.
* Having a Passenger Sideview Mirror- "What is that!?" was my first thought as I was driving around and realized I had a passenger sideview mirror and could use it again. It had been maybe a year and a half since I had had one and its nice to have a "complete" car again.
* Where Did I Park?- I did this for the first time yesterday. I came out of the store and immediately started searching for my Acura. A couple seconds in I realized I was looking for the wrong car. Oh yeah! I have an awesome new car, and it's right there!
* Higher Ground- The Acura was a low set car. The Corolla is higher up and I notice this especially when I set my arm on the door while I'm driving. It's nice to be a little higher up, just getting use to it.
It was the perfect time to buy a new car as all the incentives were lining up nicely. My parents had a 93 Cadillac that none of us drove that was eligible for the Cash for Clunkers deal which shaved off $4500 off the price, as well as an additional $1000 off for me graduating within 6 months, and a $500 dollar factory incentive rebate. Additionally, you can write it off on your taxes this year as well. With all these benefits, the price was considerably lowered and I couldn't pass up the opportunity to get a new car.
In my previous blog, I mentioned my last car being named Celia. Well, I spent some time thinking on this car's name and driving with her for awhile to get to know her, and I decided her name is Gwendolyn. Wikipedia explains the name as
"a female first name. It is derived from the Welsh words "gwen" meaning "white", "fair", "blessed" and "dolyn" meaning "ring" or "moon" therefore, the name means "white ring"."
No, she isn't white. She is dark magnetic gray. But the name just seemed right. Further research led me to BehindtheName.com where I also found out "This was the name of a mythical queen of the Britons who defeated her husband in battle, as told by Geoffrey of Monmouth.". But to be fair, the name originally popped in my head from a story in a game where Gwendolyn is a Valkryie and a daughter of Odin; the Norse god. The name has been pretty well received with many of my friends instantly taking a liking to the abbreviated version of Gwen.
My last car was a 1995 meaning I had been driving a 15 year old car. I hope to take care of Gwendolyn and be driving this car for that long if not longer.
- John R Schnurlein
Joan and I were very pleased to have you as our Sales Consultant as we considered a new car that would suit both her needs and my occasional needs in business. While we preferred a Camry, we liked the pleasant and professional way in which you addressed not only our needs and questions, but also our options.
As we discussed with you, our son & daughter have driven Toyota Camry's for many years and recommend them. Also the mechanics at The Auto Shop in Valparaiso also recommend Toyota. You might mention to Mr. Bauner that your location on U.S. 30 is also very convenient for Valparaiso prospects. We were impressed with the physical appearance of both the lot and the store as well as the friendliness of your associates. The coffee was fresh and the showroom & rest rooms spotless. We especially want to thank you and Business manager Paula Campbell for you help... even in helping transfer things in the old car to our new Camry! The service staff had the car spotless and we both appreciate the wisdom of an extended warranty.
In conclusion, Fred... YOU made our shopping for a new car a positive and pleasant experience. Joan and I wish you and your family the very best in the years ahead. Keep up the food work!
- Gary Murphy, Crown Point, IN
The experience with your dealership was very enjoyable. Your staff is exceptional! I am glad I bought my new Prius. I am averaging 49 miles a gallon, still haven't read the owners manual. I love the car, and so does my wife!
- Lisa T
I wanted to share the excellent service I was given by Frank Davros for my husband's birthday. I wanted to surprise him with some Fj Cruser accessories. Frank was just wonderful! He had the patience of a saint in helping me make my selections and then coordinate the installation. He deserves acknowledgement for going beyond the call of duty. I'll be back for a sunroof, thanks to Frank. Everyone involved did a fine job...beginning to end. Myself having a customer service background, can make pleasing...that much harder! Frank oversaw the whole process with flying colors. My husband was very surprised & happy!
- James B., Northwest Indiana
I am a senior citizen who has recently retired from as a university employee after 35 years as a professor of psychology. This is pertinent only because I'd like to think I'm fairly knowledgeable about the human condition; and people actually talking and listening to people while being kind and respectful is not all that common in today's world. I have purchased and have had to service myriad vehicles for my entire adult life. I can unequivocally state that your Parts Department is, bar none, the best I have ever had the pleasure of dealing with. In fact, most would definitely fall into the category of "no fun at all to deal with". I have primarily dealt with Frank and Rob. In person or on the phone, they are outstanding representatives of service to the public. To me, service is the aspect that keeps people coming back to any organization; and Northwest Indiana is truly the beneficiary.
- Nikki Howard, Michigan City, IN
Great customer service in the Parts Department with Frank Davros! I truly appreciated it!